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GTag Technologies

Mobile based real time feedback tool

About

GTag Technologies is a Toronto based start-up engaged in developing “GuestSay” While web based businesses like Amazon, Newegg and TigerDirect have been utilizing communication, rating and feedback tools integrated into their websites, very few such tools exist for other industry sectors. GuestSay is a proprietary software tool that captures in-the-moment customer feedback at various business-customer touch points and relays these feedback to businesses in real-time. The in-built authentication mechanism ensures feedback is genuine freeing businesses to focus on their core activity of improving the customer experience. An analytics dashboard designed by experts provides businesses with deep insight into what customers need. Our work with businesses show that implementing these insights turn customers into loyal advocates. Our target markets include but not limited to various sectors like Hospitality Industry, Aviation Industry and HealthCare Industry.